Many of our Clients have multiple tickets and sometimes have the need to search their tickets using Keywords to find what they are looking for.
I have added a new Support Ticket Search feature to make the process of finding your tickets you are searching for easier.
Instructions:
- Simply put your mouse on the tab labeled "SNAP-INS" above in the Client Center, and click "Support Tickets Search".
- Enter the keyword(s) you want to search for
- Enter the number of results you'd like displayed and click the "SUBMIT" button.
-
You'll be presented with all the tickets that contains the keyword(s).
Leroy Cheavor Duggins, Owner
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